When many people think of artificial intelligence (AI), they imagine a robot with uncanny human-like attributes. This view has long been perpetuated by Hollywood in films such as iRobot. But really, this is an old and outdated view of AI, as artificial intelligence has evolved far beyond robotics and human analogs. Today’s brand of artificial intelligence is far more versatile, arising from technology such as big data, machine learning, and predictive analytics. So how are concepts such as artificial intelligence and predictive analytics related? And why is this relevant for companies seeking to develop a custom mobile app, enterprise software, or a piece of proprietary technology?
What is Artificial Intelligence?
Artificial intelligence is precisely what it sounds like—an analog of human intelligence. As such, artificial intelligence can be used to make an app more relevant and engaging or even to take the place of a human, such as in the case of a teaching application.
Intelligence involves a few different elements, such as the ability to make sense of and evaluate a situation, the ability to make autonomous yet logical decisions, and a tendency to act in a manner that is likely to bring you closer to achieving an objective.
Prior to the development of AI, programmers and app developers were tasked with identifying possible scenarios and the appropriate course of action in response to those scenarios. This technique is time-consuming and ineffective because bots have no idea what to do if they encounter conditions that differ from the predetermined scenarios.
With AI, contextual clues and patterns can be identified, a decision can be made and the software can continue working without skipping a beat.
In order to fully understand artificial intelligence and how this intelligent digital entity comes into existence, it’s vital that you understand four key terms:
Big data refers to large volumes of data, which are used to provide insight into trends, patterns, probabilities, averages and norms.
Machine learning is a form of programming that allows an application, software program or bot to learn without explicit input from a developer. In other words, with machine learning in place, an application or algorithm can take in big data, analyze that data, and then learn and improve without a developer encoding each and every possible response for each and every possible eventuality.
NLP refers to software programs that are designed to understand and interpret language, in addition to offering some kind of response. Virtual assistants such as Siri and Cortana are examples of NLP technology in action. In fact, at their heart, these VAs are also part of the chatbot family—a type of technology that has been vital in developing and advancing artificial intelligence.
Predictive analytics engines are software programs which fall under the umbrella of machine learning and are designed to analyze big data. Based on the analysis, the PA engine makes some form of recommendation, such as a reply in a dialogue, a recommended product on an ecommerce website or a weather forecast.
These technologies are essential in creating an artificial intelligence that operates in a logical, streamlined manner. Therefore, when building an app or software program that uses AI, it’s critical that you find a development company that’s well-versed in NLP, machine learning, big data, predictive analytics and, of course, AI.
Putting Artificial Intelligence to Work
The Hopper App is a great example of artificial intelligence in action. example of AI in action. The Hopper team created a platform that can predict airfare prices with 95% accuracy. This empowers users to find the airline tickets they want at prices they can afford.
Flight pricing is complex and dynamic, with lots of variables surrounding factors such as the airline, the departure and arrival locations, the day of the week, time of day and the time of year. The Hopper App takes all these variables into account, predicting the best time to purchase tickets by analyzing up to 15 billion flights per day. This particular app heavily relies on predictive analytics—one of the most common technologies powering artificial intelligence.
AI can revolutionize countless business processes and industries. With the right development, Artificial Intelligence engines can process big data, identify patterns, draw correlations, learn through context clues and predict future outcomes.
SevenTablets Use Case: MediBookr
MediBookr is a consumer-facing mobile app that leverages natural language processing to help users find the best healthcare professionals for their specific needs.
In this case, natural language processing is used much like Siri or Alexa. Users can verbally tell the app which symptoms they’re experiencing. Then, the app analyzes their input and recommends the proper physician based on both their symptoms and their specific healthcare plan. After reviewing their results, which include network and out-of-network healthcare practitioners, as well as prices and reviews for each option, users can book their appointments directly in the app.
This process, which is powered by NLP, helps patients make the best possible decision for their health and keep their appointments and physicians organized in their mobile device.
One Step Closer to the Next Level
If you’re ready to use artificial intelligence and predictive analytics to take your company to the next level, you’ll need an experienced developer who is comfortable with more than just AI and PA technology. It’s also critical that your development team is well-versed in fields such as big data, natural language processing and machine learning. That’s precisely what we offer here at SevenTablets, as our developers specialize in many of the newest emerging technologies. Our specialties include artificial intelligence, predictive analytics, augmented reality, virtual reality and natural language processing.
Based in Dallas, SevenTablets serves clients across the region, including Austin and Houston. We also work with clients outside of Texas, with a clientele spanning the United States and beyond. We encourage you to reach out to our team today to discuss your project.
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