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Pan American Insurance App by SevenTablets - A Dallas Mobile App Development Company

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Leveraging Big Data and Mobile Analytics

For a Consumer-Facing Insurance Mobile App

Pan American Insurance is a large insurance company that did not have a mobile presence and wanted to create iOS and Android apps to help increase their customer engagement and decrease call center costs. SevenTablets partnered with this business to create a user-friendly mobile app that would leverage big data technology and user analytics. The 7T team developed native iOS and Android applications that seamlessly integrated with the client’s brand and website. Plan members were given the ability to view their benefits, search for in-network providers, view their ID cards, all while on-the-go. Other app features included a contacts list, digital resource database, the ability to deliver customized messages to specific end user groups, and an internal search function.

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Cut Call
Center Costs

Pan American Insurance sought a software solution to cut call center costs, while increasing customer satisfaction and improving profit margins. 

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Business First
Approach

7T took a “business first” approach by working with stakeholders and company leaders to create a development plan based upon Pan American’s needs.

Users Can Browse Healthcare In-Network Providers by Location in the Pan American Insurance app

Customer
Resources

This client wanted to provide customers with access to a variety of digital resources, including the individual’s insurance ID card, policy details and insurance benefits.

The Pan American Insurance Mobile App was Built in Collaboration with Company Leaders to Understand their Business Needs

The Development Strategy

• Understanding the Users: 7T aligned all stakeholders, including the team leadership and its fans, to effectively map technology back to the business in a way that would deliver a winning user experience to drive adoption and engagement.

• Create a New Revenue Channel: By effectively utilizing a mobility strategy following the work that goes into our “Business First” approach, PanAm was able to develop a new revenue channel through its newfound enterprise mobility solution.

LEARN MORE ABOUT PRODUCT STRATEGY →

The Pan American Insurance Mobile App Lets Users View Policy Coverage Details and More

Additional Capabilities

• Search for In-Network Providers: Plan members can search for in-network health providers with ease.

• View ID Cards: Customers can view their most recent insurance identification cards from anywhere.

• View Insurance Benefits: The app allows subscribers to view their plan details, coverage and benefits.

• Custom Messaging: 7T included the ability for PanAm to send customized messages to users with ease.

LEARN MORE ABOUT MOBILE APP DEVELOPMENT →

Additional Capabilities

• Search for In-Network Providers: Plan members can search for in-network health providers with ease.

• View ID Cards: Customers can view their most recent insurance identification cards from anywhere.

• View Insurance Benefits: The app allows subscribers to view their plan details, coverage and benefits.

• Custom Messaging: 7T included the ability for PanAm to send customized messages to users with ease.

LEARN MORE ABOUT MOBILE APP DEVELOPMENT →

The Pan American Insurance Mobile App Lets Users View Policy Coverage Details and More

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Contact SevenTablets Today



SevenTablets is a digital transformation and mobile app development company that creates cutting-edge business solutions. Our expertise spans mobile apps and many of the most advanced platforms, including predictive analytics, natural language processing, augmented reality, artificial intelligence and disparate database cloud integrations. We apply a business-first approach to our client’s goals, helping them develop mobile apps and software solutions that streamline business processes and increase revenue. SevenTablets is based in Dallas, Texas and serves Austin, Houston and the United States.

  

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