SiriusXM is one of the largest media broadcasting companies in the world.
SiriusXM also offers connected vehicle services to many of the leading automotive manufacturers, including Nissan, BMW, Mercedes and Toyota. A SiriusXM service contract enables drivers to listen to satellite radio, remotely lock and unlock their vehicles, access vehicle location and information, and request emergency assistance (depending on their vehicle model and equipment) for a low monthly rate.
Serving millions of drivers and the most well-established car manufacturers requires a seamless client onboarding process.
That’s why SiriusXM chose 7T as their software development partner for real-time, event-driven client onboarding.
SiriusXM Solution Benefits
When a driver requests a new service contact through SiriusXM, the SiriusXM Client Onboarding Solution serves the right documentation to the client based on their vehicle model and equipment. This includes terms and conditions and contracts. The solution allows customers to sign their contract documents virtually from anywhere and sends a confirmation email with access to their documents.
This solution provides a centralized location for SiriusXM’s legal, accounting and customer service teams to access and review customer contracts. This streamlined, unified solution allows for greater accessibility and ease-of-use for all of SiriusXM’s teams and customers.